Reference

Terms That Govern Your Account on 7u7game

These terms set out what you agree to when you open and use a 7u7game account — covering deposits via bKash, Nagad, or Rocket, how your wallet balance works, and what we expect from both sides.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and balance conditionsAccount suspension criteriaGoverning jurisdiction clause
7u7game Terms That Govern Your Account on 7u7game
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a rule has been applied to your account incorrectly, you can reach our team through the channels below. We handle account and terms queries separately from general lobby support, so you get a direct response rather than a generic reply. Document the relevant transaction or account event before you write in — it speeds up the review.

Team online

Live Chat

Raise a terms or account query directly through the live chat window. Available for registered account holders who need a fast written response on any clause.

Email Support

Send a detailed message to our support address for formal terms queries or account disputes. Include your registered mobile number and the relevant transaction date.

Account Help Centre

Browse the help centre inside your account dashboard for answers on common terms questions — wallet rules, verification steps, and suspension appeals are all covered there.

HOW WE ENFORCE THESE TERMS

Account Security and How We Apply These Rules

We apply these terms consistently across all accounts, regardless of deposit method. Your bKash, Nagad, or Rocket transaction history is stored against your account for the duration of your registration and is used only for wallet verification and dispute resolution. No third party receives your payment data outside of the processing required to complete a transaction. If you want to request a copy of the account data we hold, contact support with your registered mobile number and we will respond within a reasonable time frame.

Wallet Data Retention

Transaction records tied to bKash, Nagad, and Rocket are retained for the life of your account and used solely for balance verification and dispute resolution purposes.

Account Security Steps

We use OTP verification at login and require identity confirmation before your first withdrawal — these steps protect your wallet from unauthorised access.

Terms Update Process

When we revise these terms, we post the updated version on this page and note the change date. Continued account use after an update means you accept the new version.

Requesting Account Changes

To close your account, update your registered mobile number, or request a data summary, contact support via live chat or email with your account details ready.

Common Questions About These Terms

These are the terms questions we hear most often. If something specific to your account situation is not covered here, use the live chat or email channel listed above and our team will look at the detail directly.

Yes. All deposits — whether through bKash, Nagad, or Rocket — are subject to these terms once they are recorded in your account wallet. The payment method does not change the applicable rules.

Access and eligibility depend on your local law and the eligible regions we serve at the time. You are responsible for confirming that your use of the platform is permitted under the laws of your location.

Contact support within seven days of the transaction date and provide your bKash transaction ID and the amount sent. We will check the record against our payment logs and correct any verified discrepancy.

We may suspend an account immediately if there is evidence of a terms breach — such as duplicate accounts or false registration details. We will notify you and explain the reason once the review is open.

Send a request to our support team via email or live chat. Include your registered mobile number and specify what data you need. We will respond within a reasonable time frame and provide what we hold.

We post the updated terms on this page with the change date noted. We recommend checking this page periodically. Continued use of your account after a change means you have accepted the revised terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.